Tel: 0118 989 5468
Fax: 0118 989 5469
sales@friendly-planet.co.uk

Privacy Policy


1.When you shop in our store, we will ask for your name, email address, billing and shipping addresses and telephone numbers. We also ask for your chosen method of payment (credit card or online payment service). Your payment information is securely transferred to a third party vendor for processing. We do not retain credit card or other payment identification information on our servers.

In addition, we also log information about your visit to the store, including the URL that you came from, your Internet Protocol address, domain type (e.g., .com, .org), pages that you view when visiting our site and search terms you use.


2.The information you provide to purchase merchandise from Friendly Planet Ltd is used to fulfill your order. In addition, we use log information from Friendly Planet Ltd in order to enhance the operation of the Store. We do not correlate personally identifying information collected in Friendly Planet Ltd with any other information that you provide when using other of our products or services.


3.A cookie is a piece of data that identifies you as a unique user. When you visit our site, we set a cookie on your computer to help identify you, customize your experience and maintain your account and order information. To protect the security of your account, you must accept the our cookie in order to shop here.


4.We do not sell or rent any personal information to others.We may, however, disclose personal information if we believe we are required to do so by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Friendly Planet Ltd, its users and the public.

Personal information collected by Friendly Planet Ltd may be stored and processed in the United States or any other country in which Friendly Planet or its agents maintain facilities. By using Friendly Planet Ltd, you consent to any such transfer of information outside of your country.


5. The personal information that you provide to Friendly Planet Ltd, including your credit card or other payment information, is maintained on secure servers and protected by industry-standard Secure Socket Layer encryption. When entering personal information, look for an icon at the bottom of your browser window that indicates you are on a secure page.


6.You can access and edit your order information at any time by clicking on the "Edit" links prior to confirming your order.
If you have questions about the status of your orders or any other questions about Friendly Planet Ltd, please contact us at sales@friendly-planet.co.uk